Frequently asked questions
What currency are your prices?
All prices shown are NZD (New Zealand Dollars) and payment can be made using paypal. You don't need to have a paypal account, you can use your credit card on paypal as a guest. Alternatively, if you live in New Zealand you can email you order to me (see the fine print link on the checkout page) and I will send you my bank account details for a direct deposit.
Are your earrings nickel free?
Yes. They are made of brass which is a non ferrous metal that does not contain nickel or lead. We have never had a complaint due to sensitivity, however if you are not satisfied we are happy to except your purchase back for a full refund. Alternatively, for an additional charge we can use sterling silver hooks on our teardrop earrings and can oxide/darken them so that they will still match the earrings.
Do you do custom orders?
Yes! Of course. We love making something unique and specific just for you. Whether is be designing some wedding or bridesmaid jewellery to suit your theme or you just want a glass dome ring in a color or pattern you've seen elsewhere on the site, just get in touch and we will make it happen!What if I am not satisfied with my purchase?
We want our customers to be 100% happy with their purchase and we want to get it right. let's get in touch and discuss what problem is and see if we can sort out a solution, whether it be fit, or color, or whatever. We will also provide a full refund(minus shiping costs unless the product is faulty)if that is what you want.